 |
MOTORAMA is bound by the
National Principles under the Privacy Act 1988. A copy of
the National Principles are available for your perusal at
our premises or you may access a copy from the Office of the
Federal Privacy Commissioner.
MOTORAMA provides the following privacy statement:
This privacy policy does not apply to parties
that may be linked or associated with our website. Those website
owners are responsible for the privacy of the information
they collect and should be contacted directly for details
of their privacy policies. What
information does MOTORAMA collect? MOTORAMA
records information from persons who visit websites operated
by our internet partner carsales.com.au*(see end of this page)
and or create an online advertisement, complete online forms,
complete surveys or send us emails. This information is collected
for business purposes. The types of information we keep on
record will depend on the advertisement that you create, or
the type of form or survey you complete or the product or
service you request. Generally we keep a record of the following
types of information about you:
Information that you have provided which may identify you,
such as your name, address and contact details which you enter
in a form or survey on our website; Information
that you have provided in the form of feedback or email; and
Your permission to use your personal information for marketing
purposes or to send you special offers from time to time.
It is not compulsory for you
to provide us with your personal information which we may
have requested from you for us to perform a service for
you, however, without the specified information, we may
not be able to fulfil your request or provide you with the
service you require.
Cookies may be used to store visitors' preferences and to
record session information.
When you visit carsales.com.au, the following
information is recorded for statistical purposes:
Your IP address;
The date and time of your visit to the site;
The pages accessed and documents downloaded;
The referring web page; and
If you contact us, the type of browser and operating system
that you use.
Note: No attempt will be made to identify
individual users with their browsing activities, except
in the unlikely event of an investigation, where the law
enforcement agency may warrant to inspect the Internet log
files.
Note: Some information disclosed to carsales.com.au is passed
on to other organisations or individuals so that they can
help with browser inquiries; details are described below.
Other than what is described below, carsales.com.au will
not pass on or sell information that relates to, or can
be used to identify any individuals.
How does MOTORAMA. use the
information collected?
All information disclosed to MOTORAMA may be accessed by
authorised MOTORAMA. Staff who may access your information
to fulfil your request.
Advertisers If you are an advertiser on www.carsales.com.au
your information is held confidentially in a secure (see
security) database. Some of your information will be published
in your advertisement, in accordance with your instructions
and for the period during which your advertisement is active.
Your information is only accessible for alterations by you
in your capacity as advertiser or by approved carsales.com.au
staff. It is the advertiser's responsibility to ensure that
their details on the carsales.com.au website are current
and correct.
Browsers Privately Advertised Used
Car Enquiries
If you have submitted your details to
inquire about a privately advertised used car, the information
may be accessed and reviewed by our authorised carsales
staff and is passed onto the advertiser of the vehicle.
If you do not wish for your information to be passed on,
please do not complete our online inquiry forms.
Licensed Dealers Advertised Cars
When completing an online form to inquire
about a new or used car for sale from a licensed car dealership,
the information provided may be accessed and reviewed by
our authorised carsales staff and may be passed on to the
licensed car dealer or other parties, (i.e. used cars: the
owner of the vehicle; new cars: the nearest dealer(s) or
other parties to suit your needs). The information that
you provide is given to the licensed dealer or other parties
to allow them to contact you in relation to the supply of
information, testing and sale of the vehicle. The licensed
car dealer or other parties are required to follow their
own privacy guidelines with your information once received
from MOTORAMA. If you do not wish for your information to
be passed on, please do not complete our online inquiry
forms.
MOTORAMA may undertake a survey to determine
your use and satisfaction in relation to your inquiry.
Finance and Insurance Enquiries
When you enquire about finance or insurance, you will be
asked to submit certain information. This information may
be accessed and reviewed by authorised MOTORAMA. staff and
may in addition be passed onto finance or insurance professionals
from a third party organisation. This process is designed
to assist you in obtaining information and services related
to finance, insurance and other products to suit your requirements.
If you do not wish for your information to be used in this
way, please do not complete our online Finance or Insurance
enquiry forms.
MOTORAMA may undertake surveys to determine your use and
satisfaction in relation to your inquiry.
Vehicle Inspections
When you enquire about Vehicle Inspections, you will be
asked to submit certain information. This information may
be accessed and reviewed by authorised MOTORAMA. staff and
may in addition be passed onto a third party organisation
so that they can assist with your enquiry. This process
is designed to assist you in obtaining products or services
to suit your requirements. If you do not wish for your information
to be used in this way, please do not complete our online
Vehicle Inspection forms.
carsales.com.au may undertake surveys to determine your
use and satisfaction in relation to your inquiry.
Other Online Forms:
When completing online forms for:
News and special offers from MOTORAMA.,
you will be contacted by MOTORAMA via email with newsletters
and details of special offers as per your request. You can
opt out from this service at any time by following the instructions
included in the newsletter or special offers sent to you
or by clicking on the "contact us" link at the
bottom of this page.
Auto Alerts, you will be contacted by carsales via email
updating you on the latest vehicles as per your request.
Email a Friend, the details of the vehicle selected will
be forwarded to the email addresses you supply to carsales.com.au.
All information received from browsers
is stored in a secure (see security) format for carsales.com.au's
own use.
If you send us an email we will use your personal information
to respond to your request.
Advertising:
MOTORAMA may send you an SMS message
to advertise services that we believe will suit your current
requirements that you have advertised to the public. The
mobile phone numbers to which we send messages are obtained
from publicly available sources, most probably copied from
a classified advertisement that you have purchased. We do
not purchase or sell lists of mobile phone numbers.
MOTORAMA has processes in place that ensure that each unique
mobile phone number will only receive one SMS message. We
assume that the owner of that phone number has elected to
"opt out" from receiving further messages. If
we send you an message we will not send another message
to your phone unless you give us approval to do so.
Can I access my personal information
that I have previously given to MOTORAMA?
Yes you can. You can request access to
all of your personal information held in the secure MOTORAMA.
database. We endeavour to ensure your information is true
and correct at all times. Upon request, we can make adjustments
and update your details to reflect correct data.
To send a request, please click on the "contact us"
link at the bottom of this page. Your request will be processed
within 7 working days, depending on the nature of the request.
There is no fee to access this information.
Security
In addition to the above assurances,
any information held by MOTORAMA and related individuals
is held secure in a manner designed to protect information
from internal and external access by anyone other than specifically
authorised carsales staff.
Changes to the MOTORAMA. Privacy
Statement
From time to time, we may use customer
information for new, unanticipated uses not previously disclosed
in our privacy notice. If our information practices change
at some time in the future we will post the policy changes
to our website to notify you of these changes and provide
you with the ability to "opt out"(1) of these
uses. If you are concerned about how your information is
used, you should check back at our website periodically
or contact us at the contact points at the base of this
statement.
Contact Information
Contact details for MOTORAMA. are as
follows:
Address:
Phone No:
+61 7 3804-8611 (Business Hours EST)
Contact:
Andrew Grady
Email: Click
here to email
|